Culinary Operations Training Manager

  • Chicago, Illinois, United States
  • Cuisines Entreprise
  • À plein temps
<p><strong>Who You’ll Work For</strong></p> <div> <p>REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.</p> <p><strong>Essential Job Functions</strong></p> <p>The&nbsp;<span data-contrast="auto">Culinary Operations Training</span><span data-contrast="auto">&nbsp;Manager identifies and communicates best practices across all operations divisions and channels to develop and drive consistency in work processes and benchmarking standards of performance of Operations&nbsp;</span><span data-contrast="auto">leaders. The C.O.</span><span data-contrast="auto">T.</span><span data-contrast="auto">M</span><span data-contrast="auto">&nbsp;</span><span data-contrast="auto">are&nbsp;</span><span data-contrast="auto">the key driver in developing and implementing a culture of continuous improvement</span><span data-contrast="auto">&nbsp;throughout Reef.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}">&nbsp;</span></p> <p><strong>Primary Duties and Responsibilities </strong></p> <p>Providing leadership, direction in day-to-day operations while ensuring that safety is always a priority that is fully in place and being supported by the operations team. The C.O<span data-contrast="auto">.T</span><span data-contrast="auto">.M. support is critical to ensuring compliance to all recipe validation, all S.</span><span data-contrast="auto">O.Ps</span><span data-contrast="auto">, Regulatory, internal and customer food safety quality requirements</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}">&nbsp;</span></p> <ul> <li><span data-contrast="auto"> Lead&nbsp;in defining Reef Culinary&nbsp;Kitchens Operations strategy and&nbsp;ensure&nbsp;efforts to ramp up technology; and provide business process and system support to the Operations and act as lead for company internal initiatives.  </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="auto"> The C.O.T.M will drive the culinary aptitude throughout his / her region through daily validations by conducting audits, side by side development, validation that team member&nbsp;are trained properly and certified in their position.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="auto"> The C.O.T.M.&nbsp;will ensure that all new brands are trained and launched from the PH to the EK with the standard that had been established by Reef</span></li> <li><span data-contrast="auto"> Ensuring facilities remain safe and that the established standard, all equipment and technology are up to date and compliant with Food Safety Plans including ensuring annual analysis, update-to-date rules and continued training, as needed.  </span></li> <li><span data-contrast="auto"> Responsible for regulatory audits as necessary.  </span></li> <li><span data-contrast="auto"> Trending audit gaps and prioritizing facility needs based on common trends. </span></li> <li><span data-contrast="auto"> Determining resources needed at kitchens and communicating up to Operations Support Director and City Directors. </span></li> <li><span data-contrast="auto"> Assisting in root cause analysis and corrective actions as necessary. </span></li> <li><span data-contrast="auto"> Aligning with responsible manager or director to ensure internal audit programs are effective and performed at a level to ensure compliance with current REEF Kitchens Quality Policies and Procedures. </span></li> <li><span data-contrast="auto"> Assisting in preparing training materials for employee and management training with respect to GMP’s, Allergens, Food Safety Plans, Hazard Analysis, Bio Security, recordkeeping, etc. </span></li> <li><span data-contrast="auto"> Maintaining technical competency and remaining current in changes in technology and in the industry. </span></li> <li><span data-contrast="auto"> Completing and maintaining all required paperwork, records, documents, etc. </span></li> <li><span data-contrast="auto"> Following and complying with all safety and work rules and regulations. </span></li> <li><span data-contrast="auto"> Analyze weekly/monthly product/process cost statements &amp; conduct cost reviews. Examine profitability trends over product/process life cycle &amp; compare with estimates. </span></li> <li><span data-contrast="auto"> Provide analytical inputs to Operations Head on revenues, capacity utilization, costs and profitability for planning. </span></li> <li><span data-contrast="auto"> Devise &amp; implement measurement tool for monitoring performance with respect to the business plan </span></li> <li><span data-contrast="auto"> Responsible to lead the change process by working closely with the Site Head and the rest of Site Leadership Team </span></li> <li><span data-contrast="auto"> Optimizing available resources through capacity planning and continuous improvement to maximize productivity </span></li> <li><span data-contrast="auto"> Leading, training &amp; monitoring the performance of team members to ensure efficiency in service operations and meeting of individual &amp; group targets. </span></li> <li><span data-contrast="auto"> Timely and accurate completion of duties. </span></li> <li><span data-contrast="auto"> Travel for work, from 50% up to 75% of the time</span></li> </ul> <p><strong>Knowledge, Skills and Abilities </strong></p> <ul> <li>A results-oriented individual with strong influencing, problem solving and negotiation skills that drive accountability and who has a proven ability to build relationships and influence individuals at all levels in the organization to problem-solve complex issues. </li> <li><span data-contrast="auto"> Proven capabilities in managing and executing Operational excellence initiatives in a growing and fast paced environment. </span></li> <li><span data-contrast="auto"> Ability to perform under pressure and lead multiple priorities with competing demands for resource while instilling confidence in the business and demonstrating the business value of OE activities </span></li> <li><span data-contrast="auto"> Proven track record as not only as a “coach/leader” leading others, but also having the willingness and ability to roll up the sleeves and engage in detailed execution when required. </span></li> </ul> <h2>Education and Knowledge</h2> <ul> <li>Associate <span data-contrast="auto">degree preferred </span><span data-contrast="auto">but not necessary&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="auto"> 5+years of experience restaurant operations  </span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="auto"> Leadership skills to direct workflow and lead a team. </span></li> <li><span data-contrast="auto"> Strong attention to detail </span></li> <li><span data-contrast="auto"> Organizational skills </span></li> <li><span data-contrast="auto"> OSHA regulations </span></li> <li><span data-contrast="auto"> Proficiency in MS Suite (Excel, PowerPoint, Word) </span></li> <li><span data-contrast="auto"> Experience in safety operations within food service distribution </span></li> <li><span data-contrast="auto"> Certifications: HACCP, and Food Handling Certification. </span></li> <li><span data-contrast="auto"> Excellent verbal and written communication skills required.  </span></li> <li><span data-contrast="auto"> Ability to prioritize workload for self and team based on business need. </span></li> <li><span data-contrast="auto"> Must be able to meet business needs given competing priorities. </span></li> <li><span data-contrast="auto"> Demonstrates agility and the ability to meet tight deadlines and make quick decisions in a very versatile environment. </span></li> </ul> <p><strong>What We’ll Provide </strong></p> <p>Medical<br>Dental<br>Vision</p> <p>Life and Disability <br>401K<br>Paid Time Off (PTO)</p> <p><strong>PHYSICAL DEMANDS: </strong><br>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p> <ul> <li>Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.</li> <li>Work is performed in a professional office environment.</li> </ul> <p><strong>WORKING CONDITIONS: </strong><br>Work is performed indoors for extended periods of time including up to the entire duration of shift.</p> <p>REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</p> <p>&nbsp;</p> </div>