Product Owner, Logistics and Micro Fulfillment

  • Miami, FL, United States
  • Product
  • Full-Time

Product Owner
Location: Miami, FL

Who You’ll Work For

REEF’s mission is to connect the world to your block.

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 8,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

Job Description

As a Product Owner you will be responsible for working with our Network OS Product organization in the expansion of REEF’s Network OS technology’s capabilities that relate to the fulfillment of Kitchens, Retail, Logistics, and Micro Fulfillment transactions. The focus of this position is to work with the Business, Engineering, Design, and Launch to expand REEF’s current offerings through the building of new, identify opportunities for improvement, and support the company’s expansion into newly established Network OS verticals.

What You’ll Be Doing

• Executing the Product vision for Network OS’s Micro-Fulfillment and Logistics (MF+L) vertical through delivery of high quality solutions that require coordination with cross functional stakeholders.
• Support the creation of the MF+L Product Roadmap in coordination with the Business, Product Managers, and Engineering.
• Deploy case-study management, competitive analysis, and SME best practices towards MF+L technologies
• Work with Product Managers to establish OKRs for the business and develop dashboards with the Data Team to track, and communicate, those OKRs to internal audiences.
• Undertake root cause analysis to understand why OKRs are not meeting the defined SLAs, and work with Product Mangers on developing solutions to improve performance.
• Manage Jira boards for the MF+L Agile team by ensuring backlogs are well organized, user stories capture business needs accurately with all required mockups and acceptance criteria, and active sprints are prioritized according to business needs and value.
• Work with QA in the testing of features/functions prior to Sprint Reviews and Product deployment.
• Prepare Sprint Reviews and all release documentation aimed at communicating achievement of Sprint goals and to also communicate what is coming next.
• Partnering closely with Technical Delivery in the creation of training material and communication when rolling out new features/functions to the field

What We Need From You 

• Proven product leader with a minimum of 5years experience  in the Logistics industry, specifically working with Last Mile delivery.
• Big picture thinking and a love for implementing process efficiencies  
• Strong negotiation, stakeholder management and prioritization skills  
• Building and maintaining cross-functional relationships along with communicating with engineers and executives in the same breath  
• Effectively operate in an ambiguous environment and independently create necessary direction for progress  
• Knowledge of Agile software development lifecycle  
• Bachelor’s degree or equivalent professional experience  


• Direct to consumer software on Web and mobile 
• Identity and access management 
• Information security 
• Platform software solutions 
• eCommerce 
• Public APIs including documentation and integrations 
• Software as a service 
• eCommerce 
• Software engineering at scale 
• Agile scrum 
• Data driven analytics 


• Kitchens
• Online merchandising 
• Sales channel management 
• Real estate 
• Transportation 
• Food production and supply chain 
• Delivery logistics 

What We’ll Provide

• Medical
• Dental
• Vision
• Life and Disability
• 401K
• Paid Time Off (PTO)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
• Work is performed in a professional office environment.

Working Conditions

Work is performed indoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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