REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 15,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.
What You'll Do:
The Valet Key Master is responsible for maintaining all keys in a responsible order. Providing keys to the valet runners so they can return cars to the guests. Also performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location the Valet Key Master is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, and ensuring facility cleanliness. The Valet Key Master works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times
Greet arriving and departing guests in a friendly and courteous manner.
Act as traffic controller to direct incoming guests to available parking spaces.
Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or
Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
Communicate professionally at all times with guests, client, and teammates.
Employee must be able to perform essential functions of the position with or without reasonable accommodations.
What We Want From You:
At least 18 years of age
Excellent customer service and communication skills
Ability to verbally communicate with guests
Previous customer service experience, preferred
What We'll Provide:
On the job training
Growth and career opportunities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Occasionally move around the property by walking for extended periods of time.
Frequently operate small office equipment such as cash register, calculator, copier/printer
Will remain in seated position for extended periods of time.
Work is performed in indoor as well as outdoor environments.
Employees are subject to environmental conditions including extreme heat and cold weather.
Protection from weather conditions may be provided, but not necessarily from temperature changes.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.