Site Supervisor

  • Toronto, Ontario, Canada
  • Parking Management
  • Canadian-Hourly- Full Time

REEF is currently looking for a Site Supervisor to work at our DOWNTOWN TORONTO location.

Position:   Site Supervisor

Location:    Lot 149- 333 Bay Street (Bay/Adelaide Centre)

Start Date: August 9th, 2021

Shift: Shifts Vary – up to 40 hours.

**Changes may be made to this schedule are subject to operational requirements.

 

Who You’ll Work For

REEF’s mission is to connect the world to your block.

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

 

What You’ll Do:

Key Responsibilities

  • Provide positive customer service experiences for all Impark customers and clients
  • Ensure location is operated and maintained to Impark’s company standards
  • Assist customers with meters
  • Direct customers into parking facilities
  • Process refunds
  • Provide information to customers on long term parking options
  • Process cash transactions and deposits
  • Daily site inspections and equipment checks
  • Maintenance of site system software
  • Correspondence and communication with all company departments as needed.
  • Reporting and requesting of equipment servicing/repairs
  • Manage site staff
  • Other duties as assigned by manager
  • Wear assigned uniform
  • Ability to work independently and in a team environment
  • Must be mobile and able to cover the entire site
  • Must be able to work outdoors through inclement conditions

 

Staff Supervision

  • Coordination of staffing for attended site based on regular manpower requirements and site activity.
  • Staff disciplinary action when required, including issuing of written warnings. Subsequent monitoring and follow up action, and participation in grievance/dismissal proceedings.
  • Monitoring of personnel to ensure compliance with company uniform and service standards.
  • Completion of paperwork related to staff hiring, transfer, termination, and hours worked.

 

Lot Maintenance/Set-Up

  • Regular review of the lot’s physical condition including signage, surface, lighting, automated equipment, etc.
  • Initiation of work orders dealing with any necessary maintenance repairs or improvements ensuring that necessary coding information is provided for accounting purposes and capital expenditure items are approved as needed.
  • Liaison with contractors, maintenance department, equipment suppliers, and Landlord/Property Manager
  • Ensure that all accounting and contract information is distributed to ensure appropriate internal set up of site.

What We Want From You:

  • Excellent verbal and written communication skills.
  • Customer service oriented.
  • Pleasant and energetic personality.
  • Excellent working knowledge of Microsoft Office
  • Hands on working knowledge of parking equipment and related software.
  • Ability to multi-task.
  • Able to work and thrive in a fast paced environment.
  • Ability to prioritize tasks in an ever changing environment.

 

PHYSICAL DEMANDS:

  • Work is performed indoors, including walking, sitting and standing for an extended period of time including up to the entire duration of the shift.

WORKING CONDITIONS:

  • Work is performed indoors or outdoors for extended periods of time including up to the entire duration of shift.

 

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.