Application Support Analyst
Location: Remote USA
Who You’ll Work For
REEF’s mission is to connect the world to your block.
We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
What You’ll Do
As an Application Support Specialist you’ll be an integral part of a support team responsible for the day to day administration, monitoring, and level 2 application support of key business systems used by REEF. This role is part of a larger support team providing dedicated 24x7x365 level 2 system support of the a delivery platform aggregation and integration service.
You will monitor and administer the platform workflows, support system integrations with third-party platforms, drive problem resolution, and test systems for efficiency. This includes maintaining the stability and usability of the system through configuration, development, and administration including upgrades, patching and integrations. The Application Support Specialist is focused on operational excellence and automation to continuously bring value and efficiencies across the organization.
What We’ll Provide
Life and Disability
Paid Time Off (PTO)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work is performed indoors for extended periods of time including up to the entire duration of shift.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.