REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.
What You’ll Do
Manage a team of employees with responsibilities such as training, scheduling, coaching, mentoring, and general staff management
Ensure that we provide the BEST in customer service standards and monitor the resolution of customer issues
Maintain an excellent level of client relations by responding and handling client requests and/or issues in a timely fashion to ensure client satisfaction
Financial Reporting and Investigation Reporting
Communicate pertinent company policies and operational procedures necessary to maximize employee performance
Procure materials and supplies necessary for maintaining optimal job performance
Ensure all equipment is functioning properly to guarantee facility safety and security and to maintain proper revenue control
Provide effective leadership and communicate the vision and goals of the organization
What We Want From You:
2+ years of Valet (Bellman) and client relations experience
Experience in the hospitality industry or service industry. Parking industry experience preferred
Experience driving both manual and automatic transmission vehicles
Vehicle knowledge and insurance claims experience
Strong organizational skills
Excellent verbal/written communication skills
Ability to resolve conflict and solve problems within tight deadlines
Exceptional multi-tasking abilities and prioritization skills
Team work skills and if you are able to work under pressure
A Class 5 Drivers License
A Clean Driver’s Abstract
What We’ll Provide
RRSP Matching program
Personal Absence Days (PAD)
Career pathing and advancement opportunities
Move around the property by walking for extended periods of time, sometimes for entire duration of shift
Occasionally position self in order to perform maintenance and repair tasks by bending or stooping
Perform maintenance tasks by occasionally climbing and reaching
Occasionally lift and carry maintenance equipment and machinery, up to 50 lbs.
Work is performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.