Brand Success Manager

  • Berlin, Germany
  • UK Kitchens Corporate
  • Full-Time

Brand Success Manager

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in the US, Canada and a growing presence in Europe.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

Essential Job Functions

The Brand Success Manager will play a key leadership role in the strategic brand management of various brands. This position will manage and execute brand onboarding process between partnership agreement to go live.  

Primary Duties and Responsibilities   

  • Ensure brand execution up to specifications agreed.​ 
  • Develop update documents and communicate results to leadership​.
  • Translate brand requirements to culinary, marketing, operations teams and drive execution to completion​.
  • Communicate sales and performance figures to the brand to subsequently develop and execute an action plan if necessary​.
  • Leading cross-functional efforts working closely with various other business units - Legal, Business Development, Strategy, Operations, Launch, Growth & Marketing, Delivery Partners, Supply Chain - to ensure the success of each key partnership.
  • Co-develop an expansion plan with brand and execute.
  • Other duties may be assigned and modified by supervisor.

Knowledge, Skills and Abilities

  • Works well under pressure and in an unstructured environment​.
  • Project management, account management or consulting experience​.
  • Internal stakeholder management with demonstrated excellence in working with operations, culinary, supply chain and marketing teams​.
  • Excellent communication and interpersonal skills​.
  • Ability to manage multiple projects simultaneously and meet strict deadlines​.
  • Ability to recognize and escalate issues to appropriate stakeholders and ensure resolution is attained promptly.
  • ​Excellent Excel and PowerPoint skills; experience with project management tools​. 
  • Experience working with food delivery platforms is ideal, including field experience​.
  • Experience working in the restaurant industry or with restaurant industry professionals is a must.