Customer Experience Representative - Remote
Schedule: Full-time, Mon - Fri 8:30am - 5:00pm (PST)
Who You’ll Work For
REEF’s mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences. With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America. Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
What You’ll Do
As part of our rapidly-growing team of Customer Experience Representatives, you’ll handle calls, emails, SMS and chat interactions from REEF customers and partners across North America and Europe with professionalism and efficiency.
This is a permanent work-from-home position.
Operate with Speed, Agility and Accuracy
Champion Customer Success
What We Want from You
What We’ll Provide
RRSP Matching program
Personal Absence Days (PAD)
Career pathing and advancement opportunities
Computer, monitor, keyboard, and full training for REEF systems
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work is performed indoors for extended periods of time including up to the entire duration of a shift.