Customer Experience Representative - Remote
Schedule: Fri-Tues 1:30am-10am (PST)
Who You’ll Work For
REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.
What You’ll Do
As part of our rapidly-growing team of Customer Experience Representatives, you’ll handle calls, emails, SMS and chat interactions from REEF customers and partners across North America and Europe with professionalism and efficiency.
This is a permanent work-from-home position.
Operate with Speed, Agility and Accuracy
Champion Customer Success
What We Want from You
What We’ll Provide
Life and Disability
401K US, RRSP Contributions Canada
Paid Time Off (PTO)
Career pathing and advancement opportunities
Computer, monitor, keyboard, and full training for REEF system
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work is performed indoors for extended periods of time including up to the entire duration of a shift.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.