Customer Service Representative

Toronto, ON

REEF is currently looking for a Customer Service Representative to work at our TORONTO location.

Position:    Customer Service Representative

Location:   Various Locations within the City of Toronto

Start Date: ASAP

End date: N/A

Shift: Shifts Vary (0-24 hours)

**Changes may be made to this schedule are subject to operational requirements.

Deadline: Monday, February 21st, 2022, at 5:00pm

 *Please note: Clients may have a mandate requiring all employees working the locations to be fully vaccinated. Please ensure you meet this requirement.

Who You’ll Work For

REEF transforms Urban Spaces into Community hubs that create jobs and bring new goods, services and experiences to the neighborhood.

With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America.

By connecting the world to your block, we’re making the place you live, the place you love to be.

What You’ll Do:

• Ensure positive experiences for all REEF partners and clients
• Ensure work area is maintained to REEF standard.
• Assist customer inquiries
• Parking stall count, ensuring parking vacancy available.
• Guiding traffic at the entry and exit at the parking premises.
• Work effectively as a team with your Area Manager and Co-Workers
• Putting away signage from the street
• Oversee Parking equipment, fee computer, coding station
• These are guidelines and express the minimum expectations, other duties may be assigned.

What We Want From You:

• Excellent communication and interpersonal skills
• Excellent customer service skills
• Excellent organizational skills
• Basic math
• Previous experience an asset but not required
• Computer skills are required
• G License an asset but not required

PHYSICAL DEMANDS:

• Work is performed indoors, including walking, sitting and standing for an extended period of time including up to the entire duration of the shift.

WORKING CONDITIONS:

• Work is performed indoors or outdoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

SEIU Union Position