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Customer Service Supervisor @ Park Wilmington

  • 20281
  • Wilmington, North Carolina, United States
  • Parking Field
  • Regular Hourly Employee

Customer Service Supervisor @ Park Wilmington

Location: Wilmington, NC 

Full-time Position/Starting Pay $16/hour

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 5,000 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.


What You’ll Do

HOURS Required: Monday-Wednesday 2PM-10PM and Saturday-Sunday 8AM-4PM

  • The Supervisor performs the basic functions of the Night Manager in his/her absence and/or while working together under the Project Managers guidance & supervision. Primary responsibilities are to ensure efficient operation of one or more sites. Duties include monitoring and assisting staff during shift times, assisting with an customer related issues that arise during shift times, issuing citations, maintaining a daily log of events, minor maintenance and custodial functions & performing other duties as assigned.

What We Want From You:

    • Strong customer service skills
    • Previous supervisory experience preferred

What We’ll Provide

(Full-Time Employee Only)

Life and Disability
Paid Time Off (PTO)


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed primarily outdoors.

Work is performed outdoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. 





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