Director, Delivery Service Partner Strategy & Operations, Non-Kitchens
Location: Miami, FL
Who You’ll Work For
REEF’s mission is to connect the world to your block.
We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
What You’ll Do
This position is part of a highly visible team within the company that requires confident leadership and an entrepreneurial-minded individual comfortable with interacting with senior level stakeholders.
The role offers a steep learning curve, the opportunity to scale a business, close partnership with our executive leadership team, and a platform to make a lasting impact. Delivery Service Platforms (DSPs) such as Uber Eats provide two key services for Reef: marketplace (demand generation) and fulfillment (delivery to consumer). You will own the end-to-end operations for Reef as it relates to the DSPs. Onboarding new brands, ensuring quality control on menus, troubleshooting real-time issues for Reef on DSP platforms, data analytics and more. You and your team will plan a key role in ensuring Reef maximizes sales on the DSP platforms.
What We Want From You:
What We’ll Provide
Life and Disability
Paid Time Off (PTO)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work is performed indoors for extended periods of time including up to the entire duration of shift.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.