Dispatcher of Bus Operations-Full Time

  • Hanover, Maryland, United States, 21076
  • Parking Field
  • Hourly Full-Time

Dispatcher of Operations - OVERNIGHT
Location: Hanover, MD

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You’ll Do

Job Responsibilities:

  • Provides oversight of Shuttle Bus service using a variety of reporting methods and radio communications.
  • Monitors availability of vehicles and manpower for the operations on a daily basis.
  • Creates reports and compiles all necessary documentation both current and historical relating to daily bus operations.
  • Supports and provides direction per the locations policies and procedures for bus operations to maintain service reliability.
  • Must be able to accurately predict the movement and arrival of shuttle buses using the tools provided.
  • Responds to the changes and demands of the customer volume to create solutions that support the service model required.
  • Interface with internal personnel such as the maintenance department, Customer Service Reps, Supervisors and Managers to ensure the achievement of the division goals.

Job Requirements:

  • Must have at least two(2) years' experience in a recent and relevant transportation position.
  • The ideal candidate would have experience in a bus or shuttle bus operation; specifically as it relates to passenger movement in a public or private operation.
  • The qualified candidate must be able to work independently and proactively and will have strong written and verbal skills.
  • Must show proficiency in using a computer, working in Excel and Word documents.
  • Knowledge of company policy assures that the Dispatcher is using consistent measures to assess a driver`s activity
  • Have operational knowledge of devices such as Computers, Printers, Two-way radios, Telephones, Cell-phones, Digital cameras, Measuring wheels, Fax machine, Lap top computer, Electronic Tablet
  • Candidate shall possess working knowledge of the transportation requirements of the Americans with Disabilities Act of 1990 (as amended) and other related legislation and regulation

What We’ll Provide

(Full-Time Employee Only)

Life and Disability
Paid Time Off (PTO)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.

Work is performed indoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. 


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