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Elevator Concierge

  • 14743
  • Atlanta, Georgia, United States
  • Parking Team
  • Regular Hourly Employee

Elevator concierge
Location: Atlanta, GA - Georgia Aquarium

Pay rate: $17/hr

Who You’ll Work For?

REEF’s mission is to connect the world to your block.

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 5,000 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

Overview
The Concierge is responsible for assisting customers with questions regarding the Aquarium and the local establishments as well as maintaining good relationships with our client, and the guests at the Aquarium. Reports to the Parking Manager.


Key Responsibilities
• Provide guests with information about local features such as shopping, dining, nightlife and recreational destinations as well as Aquarium amenities
• Provide guests with information about internal Aquarium restaurants, restrooms, ticket counters, etc.
• Provide guests with information about Aquarium amenities and locations of related attractions
• Assist customers with contact information necessary in order to retrieve items lost by Aquarium Customer Service
• Provide friendly and courteous customer service
• Follow company dress code at all times including: ensuring your uniform is clean and pressed, maintaining clean and well-groomed appearance.
• Handle all customer inquiries and complaints quickly and efficiently, while maintaining an excellent level of customer service
• Other duties as assigned

Requirements
• High School Education or equivalent required
• 1 year of previous experience in a similar customer facing role is preferred
• Excellent customer service skills
• Excellent written and oral communication skills
• Must be able to pass a background screening

What We’ll Provide:
(Full-Time Employee Only)
Medical
Dental
Vision
Life and Disability
401K
Paid Time Off (PTO)

WORKING CONDITIONS:
Work is performed indoors but can consist of being outdoors. Standing for extended periods of time including up to the entire duration of shift.
Employees are subject to environmental conditions including extreme heat and cold weather.
Protection from weather conditions may be provided, but not necessarily from temperature changes.

If you describe yourself as a team player, enthusiastic, possess a high level of integrity and the willingness to make a significant contribution, we invite you to apply for this opportunity.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

 

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