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Field Kitchen Trainer Coordinator

  • 18289
  • Portland, Oregon, United States
  • Kitchens Team
  • Regular Hourly Employee

Pay $22-$24/hr.

Who You’ll Work For

REEF’s mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences. With an ecosystem of 5,000 locations and a team of 18,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

Essential Job Functions

The Field Kitchen Trainer Coordinator identifies and communicates best practices across all operations divisions and channels to develop and drive consistency in work processes and benchmarking standards of performance of Operations leaders. The Kitchen Trainer Coordinator is the key driver in developing and implementing a culture of continuous improvement throughout REEF. 

Primary Duties and Responsibilities

  • Determine resources needed at kitchens and analyze weekly/monthly defect rates with Area Leaders.
  • Assist in root cause analysis and corrective actions as necessary. 
  • Align with Area Leader to ensure compliance with current REEF Kitchens Quality Policies and Procedures are being adhered to.
  • Support in preparing training materials for employee and management training with respect to GMP’s, Allergens, Food Safety Plans, Hazard Analysis, Bio Security, recordkeeping, etc. 
  • Maintain technical competency and up to date on changes in technology and the industry. 
  • Complete and maintain all required paperwork, records, documents, etc. 
  • Follow and comply with all safety and work rules and regulations. 
  • Devise and implement measurement tool for monitoring performance with respect to Brand retention and Kitchen Competency.
  • Responsible for leading the change process by working closely with the Area Leaders.
  • Optimize available resources using capacity planning and continuous improvement to maximize productivity.
  • Lead, train, and monitor performance of team members to ensure efficiency in service operations and meeting of individual & group targets. 
  • Timely and accurate completion of duties. 
  • Other duties may be assigned and modified by Area Leader.
  • Step into the day-to-day operations where needed.
  •  Rotate locations based on business needs.

Knowledge, Skills and Abilities

  • Proven ability to build relationships and influence individuals at all levels in the organization to problem-solve complex issues. 
  • Proven capabilities in managing and executing Operational Excellence initiatives in a growing and fast paced environment. 
  • Ability to perform under pressure and lead multiple priorities with competing demands while instilling confidence in the business and demonstrating the business value of Operational Excellence activities.
  • Proven track record as not only as a “coach/leader” leading others, but also having the willingness and ability to roll up the sleeves and engage in detailed execution when required. 
  • Demonstrated leadership skills directing workflow and leading a team. 
  • Excellent verbal and written communication skills required.  
  • Ability to meet business needs given competing priorities.
  • Strong organizational skills and attention to detail.

Education and Knowledge

  • 3-5 years of relevant professional experience in operations training and restaurant operations or similar role required.
  • Previous experience working in safety operations within food service distribution preferred.
  • Certification in HACCP and Food Handling preferred.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

What We’ll Provide

Medical
Dental
Vision

Life and Disability
401K
Paid Time Off (PTO)

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.

WORKING CONDITIONS:
Work is performed indoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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