Front Desk- CSR

  • Seattle, Washington, United States
  • Parking Field
  • Hourly Full-Time

We are seeking a Monthly Parking Customer Services Representative for our Seattle, WA branch who provides consistent and professional customer service in assisting internal and external customers with monthly parking requirements.

Job Responsibilities:

Greet walk-in customers and handle their enquiries in a timely and friendly manner;
Answer telephone calls promptly and professionally;
Assign devices to new parkers and refund deposits for returned devices
Ensure all customer account information is updated accurately;
Provide user support/assistance to customers using the web-based interface;
Other duties as assigned.

Job Qualifications:

1-2 years of customer service experience required.
Must have excellent verbal and written communication skills.
Superior customer service skills and the commitment to work as a team member.
Excellent Microsoft Office skills.
Great attention to detail and the ability to multi-task.
Ability to work well under pressure and prioritize work accordingly

If you describe yourself as a team player, enthusiastic, possess a high level of integrity and the willingness to make a significant contribution, we invite you to apply for this opportunity.

What We’ll Provide

(Full-Time Employee Only)
Medical
Dental
Vision

Life and Disability
401K
Paid Time Off (PTO)

 

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.