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Fulfillment Associate

  • 18569
  • Toronto, Ontario, Canada
  • Kitchens Field
  • Regular Hourly Employee

Role: Fulfillment Associate 

Location: Toronto, ON

Who You’ll Work For

REEF’s mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences. With an ecosystem of 5,000 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You’ll Do

Associate will create and pack orders efficiently in order to support the kitchens that are set up across the city.

Primary Duties and Responsibilities 

  • Print orders and place into cases/totes, while utilizing attention to detail, accuracy and efficiency when packing orders
  • Select picking carts, take orders and pick products to be placed in picking cart (order sizes can vary from 5-100 items)
  • Move products from racks to pallet/dolly directed by order to loading dock. Load delivery vehicle according to delivery plan
  • Hand stack cases/totes of product weighing up to 50 pounds repetitively from floor to over-head
  • Ensure all food items are always stocked and stored in their designated areas, while adhering to FIFO (First In First Out) regulations
  • Validate that correct product has been selected and is damage free. Report to shift supervisor for any damages to products
  • Receive, check-in and put away stock quickly and accurately, handling and organizing inventory with care and attention to detail
  • Replenish picking locations, unload trailers and properly rotate and stock warehouse to minimize low and out of stock items 
  • Proactively monitor and report inventory levels to Supervisor, notifying Shift Supervisor of outages or expired product
  • Conduct vehicle inspection before departing for delivery
  • Pack and load food items onto delivery vehicle
  • Deliver orders to Reef Kitchens following assigned routes
  • Unload goods into Reef Kitchens
  • Obtain delivery confirmations from each Reef Kitchens
  • Conduct miscellaneous pick-ups and deliveries as needed
  • Follow company and ServSafe/Food Handlers standards and packing procedures
  • Contribute to Reef's daily inbound warehouse operations
  • Maintain a clean and safe work environment including sweeping and mopping in the warehouse daily
  • Take direction from Supervisors and ensure key performance targets are met
  • Perform some kitchen duties as assigned by a supervisor
  • Adhere to all company and/or local health and safety requirements or recommendations
  • Maintain a minimum of G-class driver's license and report any traffic violations
  • Protect company assets and/or vehicles by conducting asset/vehicle inspections as required
  • Maintain fuel levels, and follow maintenance and reporting procedures
  • Immediately report any deficiency or damage
  • If assigned, ensure company issued cell phone is only used for work purposes and never while driving. GPS or route planning application may be used while driving if directions are entered while parked
  • Acknowledge and allow the use of Samara or other fleet management hardware and/or software as decided by REEF
  • Ensures vehicles are clean, tidy, and well cared for

 What We Want from You:

  • Must have a valid G driver’s license
  • Minimum 1 year Order Picker and Packer experience
  • Minimum 1 year operating a Sprinter van, Cargo van, Cube truck or Step truck
  • Food delivery experience is preferred and working knowledge of a hand cart is preferred
  • Willing and able to work flexible / extended work schedules, as needed
  • Must have reliable form of transportation
  • Reliability/Punctual Attendance is key to success.  If running late or going to be absent, proper procedure (as addressed in employee handbook) must be followed.  
  • Ability to work at a fast pace to meet delivery timelines 
  • Knowledge of OHSA standards and regulations strongly preferred
  • Experience working in a warehouse and/or a kitchen is strongly preferred

 What We’ll Provide

  • Medical
  • Dental
  • Vision
  • Life and Disability
  • RRSP
  • Paid Time Off (PTO)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.
  • Must be able to lift 50 lbs
  • Must be able to use ladders.

Working Conditions

Work is performed indoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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