Garage Ambassador

  • Lincoln, Nebraska, United States
  • Parking Field
  • Hourly- Full-Time

Garage Ambassador

Location: Lincoln, NE

Hourly Wage: $13.60-$14.60

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You'll Do:

The Ambassador performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location the ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, providing vehicle jump starts to customers. Company vehicle provided. The Ambassador works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

We are currently looking for friendly, exceptional candidates to join our Command Call Center team. We need very dependable people who are committed and eager to learn and work with state of the art technology. The person must value customer service, be attentive while watching our parking camera system and dispatching service calls. Customer Service is a top priority and computer skills a plus.

The following is important to this position:

*Coaching customers on how to use the machines over the phone.
*Listening and then dispatching service calls to assist customer and employees.
*Communicating issues by radio and cell to supervisor and garage ambassadors.
*Helping with counts and reporting data in accordance with policy.
*Assisting with events, light maintenance and possible parking enforcement.
*The Command Center must help on Husker Home Football Game Days and other special events throughout the season.

The position is Wednesday-Sunday second shift 4PM-Midnight.

What We’ll Provide

(Full-Time Employee Only)

Life and Disability
Paid Time Off (PTO)

What We Want From You:

  • At least 18 years of age
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Previous customer service experience, preferred


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
  • Stand for extended periods of time, sometimes for entire duration of shift


  • Work is performed outdoors for extended periods of time including up to the entire duration of shift.
  • Employees are subject to environmental conditions including extreme heat and cold weather.
  • Protection from weather conditions may be provided, but not necessarily from temperature changes.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.