General Manager

  • Jacksonville, Florida, United States
  • Growth Operations
  • Full-Time

City General Manager  
Location: Jacksonville, FL 

Who You’ll Work For:

REEF’s mission is to connect the world to your block.  

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences. 

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America. 

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way. 

What You’ll Do: 

  • The City General Manager will launch, scale, and manage REEF’s business in each primary market while owning the full P&L responsibility for one of REEF’s largest and most strategically important cities to include all neighboring sub-regions. 
  • Be responsible for achieving set financial targets in connection with REEF’s Annual Operating Plan. In addition, drive topline growth and cost control initiatives. 
  • Partner with corporate support function leadership (HR, Legal, Procurement, Finance, etc.), REEF Parking and both current and future REEF Application leadership (Kitchens, Micro-Fulfillment, Retail, Healthcare, Urban Farming, Parks, etc.) in the region to deploy and scale the entire portfolio of REEF.  
  • Drive all hiring in their market while being supported by REEF Talent Acquisition in order to build and manage a diverse team of vessel personnel and neighborhood hub leaders inclusive of both line personnel and leadership talent.  
  • Partner with Communications and Public Affairs to develop and maintain relationships with key government, business, and community leaders. 
  • Become the Subject Matter Expert on your market, REEF activities in the region, and those of REEF’s competitors. Create playbooks for incubating, launching, and scaling business verticals and new initiatives.  
  • Proactively identify new market relationships and partners in concert with REEF leadership. 
  • Ensure compliance with local and national regulatory protocols and safety ordinances.

What We Want From You: 

Minimum Requirements 

  • 10-15 years experience in operational management/general management with evidence of increasing responsibility/promotion to higher levels of impact. You are an experienced operator looking for the next level of responsibility and autonomy. 
  • Previous P&L ownership over a fast-paced business with familiarity and comfort with the numbers of the business lines; the incumbent will use data and analytics to challenge assumptions and drive your decision-making. 
  • Oversight experience of large, dispersed operations spanning multiple sites/entities to include different businesses/diverse revenue streams. You are comfortable with complexity, managing teams, and accomplishing objectives through others. 
  • Previous experience interacting across multiple functions and with various organizational stakeholders (HR, Legal, Finance, Procurement, Marketing, etc.); you understand it takes a team to grow a business.
  • Proven judgment in the hiring process and a discerner of talent; you are a builder of teams. 

Desired

  • Experience with restaurant kitchen operations and or supply chain management 
  • Experience with warehousing/logistics planning 
  • Experience with retail operations 
  • Experience in property management to include tenant/landlord relationship ownership 

What We’ll Provide: 
Medical 
Dental 
Vision 
Life and Disability  
401K 
Paid Time Off (PTO) 

PHYSICAL DEMANDS:  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone. 
  • Work is performed in a professional office environment and a field environment 

WORKING CONDITIONS:  
Work is performed indoors and or outdoors for extended periods of time, including up to the entire duration of shift.  REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.