Global Mobility Manager

  • Miami, FL, United States
  • Human Resources
  • Full-Time

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way. 

Position Summary

The Global Mobility Manager is responsible for developing solutions to address both assignee and business needs while ensuring policies are met as well as maintaining program competitiveness within the global mobility market.  


Responsible for the development, implementation, and execution of REEF’s global mobility programs, policies, and procedures in collaboration with Fragomen Immigration Services and other vendors. Partners with Compensation, Benefits, leaders, TA and HRBP colleagues to ensure global mobility programs align with business strategic objectives and needs. 

Ensure business and customer needs are met, provide consultations to TA, HRBP and the business for highly complex cases, manage escalations, vendor performance and overall compliance. Works in close partnership with vendors to ensure global mobility programs and processes are integrated and supported in the REEF service environment. 

The position requires you to be highly collaborative as you work closely with senior partners within several teams including Talent, Finance and Legal across REEF both domestically and abroad. 

Primary Duties and Responsibilities

  • Continually assess the global mobility program against business needs, stakeholder feedback and market trends, partner with internal and external stakeholders to implement improvements.
  • Develop solutions to address TM and business global mobility needs; analyze unique assignment situations and provide timely, cost effective solutions, while maintaining consistency, adhering to policy guidelines,and striking the right balance between business and employee needs. 
  • Consult with managers and assignees on assignment packages, immigration,and HR policy issues.  
  • Maintain all data management to ensure that data is kept safe. It will also be their responsibility to ensure that effective, valid data is produced for client and internal use.  
  • Develop and deliver training and other education interventions.
  • Work closely with vendors and other suppliers to ensure appropriate service levels are met in support of global mobility goals.
  • Proactively manage vendor performance to improve assignee experience.
  • Understand and analyze operational metrics using appropriate tools, highlight trends and areas of opportunity toturn data points into insights for the organization while tracking and measuring ROI. 
  • Influence the design and development of the mobility service delivery model.
  • Manage the vendor selection process, support new implementations.
  • Support new and existing technology platforms in the preparation of assignment packages.
  • Provide the tools to enable regions and global to monitor active global assignments.

What We Want From You

  • Bachelor’s Degree inBusiness Administration, or related field
  • 2-3+ years of experience in Global Mobility or Relocation management, having worked in a fast paced, multinational organization.
  • Clear understanding of taxation, social security,and immigration. 
  • Superior written and verbal communication skills.
  • High analytical capability.
  • Comfort with large data sets is a must.
  • Proven ability to work with diverse employee populations and evaluate varying needs.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook); Advanced Excel
  • Attention to detail and analytically driven.

What We’ll Provide


Life and Disability
Paid Time Off (PTO)

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.