IT Field Services Specialist - US SC

  • Houston, Texas, United States
  • Technology
  • Full-Time

 

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

 

What You’ll Do

The IT Field Service Specialist is an engineer capable of delivering up to Level 3 technical support. Role requires good understanding of IT networking infrastructure, IT network security concepts, and end-user support skills. The specialist additionally possesses basic management skills, including planning, setting priorities, providing root cause analysis, and problem resolution and resource coordination. The specialist maintains a results-oriented focus and actively seeks responsibility and accountability for results. Ideal candidate will be have flexibility with hours and ability to work weekends as needed.

What We’ll Provide

(Full-Time Employee Only)
Medical
Dental
Vision

Life and Disability
401K
Paid Time Off (PTO)

 

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.

WORKING CONDITIONS: 
Work is performed indoors for extended periods of time including up to the entire duration of shift.

 

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.