Lobby Ambassador

  • San Jose, California, United States
  • Parking Field
  • Hourly Full-Time

Who You’ll Work For

REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.

What You’ll Do

  • Assist visitors of a hospital facility with directions, taking temperatures, and customer service.
  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
  • Report all odd occurrences or strange persons on the lot to your supervisor immediately.
  • Walking the garage and providing assistance to customers
  • Performing patrols and making yourself visible to clients
  • Responsible for being punctual and ensuring that your timecard is punched at the beginning and end of your shift
  • Adhering to dress code for proper attire and grooming.
  • Responsible for adhering to all company policies and procedures.
  • Resolving customer complaints quickly and efficiently.
  • Providing exceptional customer service by being pleasant, courteous and helpful to customers.
  • Other duties as may be assigned.

What We Want From You:

  • Excellent communication and interpersonal skills
  • Excellent customer service skills
  • Excellent organizational skills
  • Basic math

What We’ll Provide

(Full-Time Employee Only)
Medical
Dental
Vision

Life and Disability
401K
Paid Time Off (PTO)

PHYSICAL DEMANDS:

  • Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
  • Stand for extended periods of time, sometimes for entire duration of shift

WORKING CONDITIONS:

  • Work is performed outdoors for extended periods of time including up to the entire duration of shift.
  • Employees are subject to environmental conditions including extreme heat and cold weather.
  • Protection from weather conditions may be provided, but not necessarily from temperature changes.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.