REEF’s mission is to connect the world to your block.
We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 5,000 locations and a team of 18,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
What You’ll Do
The Cashier ensures proper ticket handling, is responsible for taking payments and will provide provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, providing vehicle jump starts to customers. The Cashier works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cash handling procedures as well as safety standards are met at all times.
PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):
Issue and/or collect visitor parking tickets.
Act as traffic controller to direct incoming guests to available parking spaces.
Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility or Operations.
Match visitor ticket to parking rate schedule; collect proper payment from visitors and distribute correct change
Complete lost ticket forms when original tickets cannot be located.
Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within cashier drawer.
Perform revenue drops following specific location procedures.
Maintain a clean, orderly, and safe work area in and around the cashier’s booth.
Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary
What We Want From You:
At least 18 years of age
Basic math skills
Excellent customer service and communication skills
Ability to verbally communicate with guests
Previous customer service experience, preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Stand for extended periods of time, sometimes for entire duration of shift
Work is performed indoors/outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.