Manager, Fleet Quality Assurance

  • Miami, FL, United States
  • Fulfillment
  • Full-Time

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You’ll Do

The Fleet Manager, Quality Assurance will be responsible for implementing and coordinating product assurance program to prevent or eliminate quality escapes and asset downtime to prevent risks in operational fleet assets for the assigned region. 

Primary Duties and Responsibilities  

  • Analyze, evaluate, and present information concerning factors such as business situations, operational uses, maintenance and repair trends, manufacturing and workmanship errors, and influence design and development of new products for consideration by other members of management team.  
  • Execute and implement quality control policies, operating procedures and goals.  
  • Review technical problems and procedures of departments and recommend solutions to problems or changes in procedures.  
  • Consult with representatives of operations, vendors to obtain information related to quality and vendor quality standards.  
  • Partner with engineers on quality assurance of new products designed and manufactured products currently in the marketplace to rectify problems.  
  • Ensure processes needed for the Quality Management System are implemented and maintained while data is provided on the performance of the Quality Management System.
  • Assure promotion of awareness of customer requirements throughout the organization.  
  • Ensure compliance with all Health, Safety and Environmental regulatory requirements.

Other duties may be assigned and modified by supervisor

What We Want From You:

  • Demonstrated ability to develop effective working relationships with internal and external stakeholders.
  • Demonstrated ability to work in cross-functional teams requiring a high level of understanding of mechanical, electrical, structural, vehicular, plumbing, HVAC knowledge.
  • Strong knowledge of operating, installing or repairing mechanical, electrical and plumbing systems.
  • Excellent verbal and written communication skills required.  
  • Ability to enable continuous process improvement and drive change in the organization.
  • Ability to drive decision-making in an ambiguous or uncertain environment.
  • Ability to manage multiple projects simultaneously and meet strict deadlines​.
  • Must be available for “On Call” duty for emergencies.  
  • Travel for work domestically up to 25% of the time.
  • 5+ years of relevant professional experience in mechanical design and manufacturing engineering in vehicle, trailer, construction or similar industries required.
  • 3+ years of relevant professional experience in Quality Assurance and Quality Control in an operations repair and maintenance environment or similar preferred.
  • Bachelor’s Degree in Mechanical Engineering, Quality Systems Management or related field required.
  • Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) preferred.

What We’ll Provide

  • Medical
  • Dental
  • Vision
  • Life and Disability
  • 401K
  • Paid Time Off (PTO)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.

Work is performed indoors for extended periods of time including up to the entire duration of shift.


REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.