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Manager, IT Field Services and Support

  • 19926
  • Turkey
  • Technology
  • Regular Salary Employee
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REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in America, Canada and the UK with a growing presence across Europe. By connecting the world to your block, we’re making the place you live, the place you love to be.

REEF Technology is looking for an IT Manager to lead the team responsible for second and third level support of various network environments and their connected field technologies. These technologies are deployed throughout REEF’s many complex parking environments spanning across North America & Europe. This role includes assisting in developing enterprise solutions as well as supporting, configuring, maintaining, and optimization of patrol, pay station and PARCS equipment & software. The candidate will possess in depth knowledge of server & networking technologies (with certifications) and have both customer service & project delivery focus. As a member of the IT Field Services team, the Manager will also be expected to gain SME knowledge as it pertains to these complex parking environments. To succeed in this, the candidate must also have extensive experience with, IT Operational support (Workstations, Servers, Network), cloud-based management tools, in-depth knowledge of remote access tools and a knowledge of ITSM tools.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, colour, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. 

 

 

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