Operations Analysts, RPM

  • Miami, FL, United States
  • Launch
  • Full-Time

Operations Analysts, RPM
Location: Miami, FL


Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.


What You’ll Do

Work with the different groups within RPM to establish and maintain communication channels between internal and external stakeholders

Create varied content to support communications for the RPM team

Develop and track project plans, progress toward milestones, communication of project health, and create detailed timelines

Create, prepare, assemble, PowerPoint decks and distribute information for department executives

Complete daily and weekly reports to send out to RPM team leadership

Assist the recruitment, screening, and onboarding process for the RPM team including posting job ads, phone screens, and initial interviews

Create policies and procedures, reports, job aids, and workflow diagrams as needed

Act as a cohesive force keeping RPM focused and on mission

What We Want From You:

Bachelor’s Degree – preferably in Business, Project Management, Communications or related field.

0-1 years of project management, business analysis, process improvement, and/or operations experience.

Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Visio, SharePoint), experience using sway is preferred

Experience with Asana or similar project management tools.

Ability to learn new concepts and technical systems quickly and proficiently.

Strong interpersonal and communication (written and verbal) skills.

Exceptional time management skills and the ability to balance multiple projects and competing priorities, as well as reprioritize tasks as needed.

Results-oriented and customer-focused.

Essential Characteristics: organized, tenacious, diligent, passionate, adaptive, self-motivated, and collaborative.

What We’ll Provide:


Life and Disability
Paid Time Off (PTO)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.

Work is performed indoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.