Parking Enforcement Officer (University Setting)

  • Houston, Texas, United States
  • Parking Field
  • Hourly- Full-Time

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You’ll Do

The Parking Enforcement Attendant performs a variety of tasks to ensure a smooth operation of the parking facility. The Parking Enforcement Attendant is responsible for monitoring the parking facility, issuing warning tickets/citations, and responding to customer inquiries. The Parking Enforcement Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times.

PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):

The Parking Enforcement Agent provides operational support through upholding and enforcing the local parking ordinances while assisting customers with parking needs. The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Hand Held Ticket Issuance System to issue parking citations.

Responsibilities:
• Upload hand held computer to obtain current information required for work on a daily basis.
• Screen for parking placards and permits for special privileges within approved areas.
• Resolve customer complaints in accordance with policies and procedures.
• Maintain and care for all company issued equipment.
• Assist with any special assignments and projects as requested.
• Other related duties as assigned.
Experience:

QUALIFICATIONS, SKILLS & EXPERIENCE:

A minimum of 6 months of outdoor work experience is preferred.
• General knowledge of streets and directions is required.
Requirements:
• Security experience background preferred.
• Valid driver's license with a minimum of 2-year, concurrent, clean driving record.
• Reliable transportation. (Not for use as part of this job)
Skills:
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.
• Must be open to feedback, differing opinions and other points of view.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Minor mechanical knowledge to be able to perform jump starts on different models of vehicles and air assists to put air in tires.
Physical Demands:
Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time (95-100% of shift) - no sitting is allowed.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

§ Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift

§ Stand for extended periods of time, sometimes for entire duration of shift

WORKING CONDITIONS:

Work is performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

OTHER DUTIES:
Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reef Technology is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.