Parking Event Supervisor (Full Time)

  • Vancouver, British Columbia, Canada
  • Parking Field
  • Canadian-Hourly- Full Time

Who You’ll Work For

REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.

What You’ll Do

We are a seeking an energetic, customer service focused Event Supervisor to join our team.  You will report directly to the Account Manager, supervising the event team at Rogers Arena and surrounding parking locations.  Working hours follow the event schedule including evening and weekends.

 

Skill and Qualifications:

  • Experience in cash handling and point of sales terminal
  • Great communication skills effectively pass information across to their team members and management
  • Good listening skills
  • Excellent customer service
  • Ability to work under pressure and multitask smoothly
  • Excellent organizational skills
  • Experience in working with basic computer skills (Excel, Word and Outlook)
  • Ability to work independently and efficiently within set guidelines, including demonstrated skills in managing time

Essential Duties and Responsibilities:

  • Supervise, schedule and oversee training for all event staff
  • Set up/operation for events as required under the direction of Account Manager,
  • Monitor and track time and attendance, ensuring employee safety and compliance to company policy and procedures are followed
  • Ticket/cash audits and float check as per company guidelines 
  • Provide exceptional customer service to all patrons and meet the clients service expectation levels
  • General Office administration duties
  • Take steps to resolve customer concerns/problems as required
  • Other duties as may be assigned

Please Note: The client at this location has mandated all employees working at this location be fully vaccinated. As this position is at Rogers Arena please ensure you meet this requirement.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Must be able to stand for an extended period of time and walk from site to site.
  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed on site and in a professional office environment.

WORKING CONDITIONS: 
Work is performed indoors and outdoors for the duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.