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Parking Manager

  • 15300
  • Milwaukee, Wisconsin, United States
  • Parking Management
  • Regular Salary Employee

Parking Manager, 5th Street Parking Structure

Salary: $52,000 - $55,000

Who You’ll Work For?

REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 15,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.

What You’ll Do

This position reports to the Senior Account Manager. This position will be responsible for the day to day operation of the 5th Street Parking Structure as well as the event parking for Fiserv Forum hosting 140+ events annually.  You will be overseeing a staff of 25+; ensuring the proper protocols and company policies are being followed for the efficiency and effectiveness of each employee.  Candidate will have 2+ years of supervisor experiences, excellent client relations and customer service skills.  Parking industry experience is preferred.  Must be available for all major events and must be willing and able to work a variable schedule including weekends and holidays.

Jobs Duties and Responsibilities:

  • Working Variable schedule including weekends and holidays;
  • Manage/supervise parking operations both game day and non-game day;
  • Manage all scheduling and staffing activities for event supervisors, traffic ambassadors, cashiers and maintenance staff;
  • Assist in recruiting, selecting, and training, coaching, deploying, and evaluating all staff;
  • Supervise up to 25+ employees either directly or through other supervisors;
  • Encourage and participate in staff training and development at all times and Provide effective leadership and communicate the vision and goals of the organization and the client to all staff;
  • Bi-weekly payroll, Including daily review and entering of time cards-Managing in and out times to daily schedule through the UKG App;
  • Overseeing the maintenance of the garage that all levels of the parking lots are cleaned and garbage receptacles emptied in a timely basis;
  • Working closely with management of the attached apartments as well as other tenants;
  • Understanding PARC’s equipment with basic repair and reporting knowledge;  
  • Managing all lot ingress and egress set-ups for major & non-game day events;
  • Handle customer service issues and ensure that they are quickly and efficiently resolved;
  • Procure materials/supplies necessary for maintaining optimal job performance levels;
  • Assist Sr. Account Manager in budget preparation;
  • Oversee the opening and closing activities for parking lots seasonal readiness;
  • Other duties as may be assigned.

What We Want From You:

  • Must hold a valid State Driver’s License and meet company background standards; should have previous cash handling knowledge and experience;
  • PC Literacy (Microsoft Office Suite), level II Excel
  • Excellent verbal/written communication skills
  • Strong organizational skills
  • Self-motivated with strong client relations staff management skills.
  • Customer Service experience, 2+ years
  • Previous Supervisory experience a plus
  • Hands-on approach to management
  • Previous P & L experience helpful but not necessary
  • 2 or 4 year college degree preferred.

What We’ll Provide

(Full-Time Employee Only)
Medical
Dental
Vision

Life and Disability
401K
Paid Time Off (PTO)

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally move around the property by walking for extended periods of time.

Frequently operate small office equipment such as cash register, calculator, copier/printer

Will remain in seated position for extended periods of time.

WORKING CONDITIONS:

Work is performed in indoor as well as outdoor environments.

Employees are subject to environmental conditions including extreme heat and cold weather.

Protection from weather conditions may be provided, but not necessarily from temperature changes. 

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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