Parking Supervisor

  • Hartford, Connecticut, United States
  • Parking Field
  • Full-Time

Parking Supervisor
Location: Hartford, CT

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You’ll Do

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You’ll Do

The On-Street Parking Supervisor performs a variety of tasks to ensure a smooth operation of the curbside parking program, including parking enforcement, while delivering service that exceeds our customer/client’s expectations. The On-Street Parking Supervisor oversees curbside parking as well as parking enforcement. Also directs and manages the personnel and financial resources of the program; Supervises and evaluates the work and performance of subordinates; Oversees the professional development and training of program personnel; Recommends the hiring, discipline, promotion and termination of program personnel; Works closely with fellow team members, and General Manager, to ensure that security and safety standards are met at all times. Duties include:

  •  Staff oversight, including day shift and night shift enforcement teams;
  •  Program field audits, including personnel field supervision;
  •  Management and oversight of special event parking;
  •  Management and oversight of snow event parking;
  •  Management and oversight of the parking meter maintenance & coin collection team;
  •  Drafting on-street and events shifts schedule;
  •  Ensuring that policies and procedures are followed by staff;
  •  Assists with all parking operations matters as directed by the General Manager;
  •  Use respectful communication to assist customers/patrons with their questions, problems, and concerns;
  •  Immediately report any accidents, incidents or safety concerns to the General Manager;
  •  Maintains a professional demeanor at all times with customers, teammates, guests, and the client;
  •  Must be able to perform essential functions of the position with or without reasonable accommodations.

What We’ll Provide

(Full-Time Employee Only)
Medical
Dental
Vision

Life and Disability
401K
Paid Time Off (PTO)

What We Want From You:

  •   At least 18 years of age
  •   Excellent customer service and communication skills
  •   Ability to verbally communicate with guests
  •   Previous customer service experience, preferred

PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  •  Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
  •  Stand for extended periods of time, sometimes for entire duration of shift

WORKING CONDITIONS:

  • Work is performed outdoors for extended periods of time including up to the entire duration of shift.
  • Employees are subject to environmental conditions including extreme heat and cold weather.
  • Protection from weather conditions may be provided, but not necessarily from temperature changes.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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