Citi Field NY Mets
Location: New York
Pay Rate: $18.00-$22.00 Per Hour
Who You’ll Work For
REEF’s mission is to connect the world to your block.
We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 5,000 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
What You’ll Do
The Parking Supervisor performs a variety of tasks to ensure a smooth operation of for this event-based portfolio, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location the Parking Supervisor provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, providing vehicle jump starts to customers. The Parking Supervisor works closely with fellow team members, and the Account Manager, to ensure that cleanliness as well as safety standards are met at all times
Anyone who works at Citi Field must be fully vaccinated for COVID-19. Individuals are considered fully-vaccinated two weeks after receiving the second dose of the Pfizer or Moderna vaccine or two weeks after receiving the single dose of the Johnson & Johnson vaccine. Proof of vaccination will be required for employment.
Must be able to remain outside for extended periods of time and work independently. Must be available to work majority of NYM home games, US Open tennis (8/23-9/11) and a few additional special events or concerts. Shift start and end times are event time driven, generally last eight to ten hours per day, and require evening and weekend availability
Greet arriving and departing guests in a friendly and courteous manner.
Act as traffic controller to direct incoming guests to available parking spaces.
Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility or Operations.
Use respectful communication to assist guests with their questions, problems, and concerns; relay information to the Account Manager
Immediately report any accidents, incidents or safety concerns to Account Manager or Shift Lead.
Communicate professionally at all times with guests, client, and teammates.
Employee must be able to perform essential functions of the position with or without reasonable accommodations.
What We Want From You:
At least 18 years of age
Excellent customer service and communication skills
Ability to verbally communicate with guests
Previous customer service experience, preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
Stand for extended periods of time, sometimes for entire duration of shift
Work is performed outdoors for extended periods of time including up to the entire duration of shift.
Employees are subject to environmental conditions including extreme heat and cold weather.
Protection from weather conditions may be provided, but not necessarily from temperature changes.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Thank you for joining the REEF Talent Network!