Production Kitchen Fulfillment Coordinator

  • Toronto, Ontario, Canada
  • Kitchens Field
  • Full-Time

Production Kitchen Fulfillment Coordinator

Toronto, ON

REEF Production Kitchen Fulfillment Coordinator will oversee the operations of REEF’s
production kitchen business at their respective location. This position will manage Delivery
Drivers and Fulfillment Associates within the production kitchen to ensure food safety
compliance, excellent food quality, on time delivery, accurate order fulfillment, cost effective
performance, inventory management and people leadership.
This role will play a key role in REEF’s success in a production kitchen through being a
champion of their specific location successfully as REEF continues to build the ecosystem that
connects the world to your block. The role requires inventory management, interpretation of
performance data, and personnel oversite.

Who You’ll Work For
REEF’s mission is to connect the world to your block.
We transform underutilized urban spaces into neighborhood hubs that connect people to
locally curated goods, services, and experiences.
With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest
operator of mobility, logistics hubs, and neighborhood kitchens in United States, Canada,
and has a growing presence in Europe.
Together we are leveraging the power of proximity to keep our communities moving forward
in a sustainable and thoughtful way.

Key Relationships
Reports to: Executive Production Chef
Direct reports: Delivery Drivers, Fulfillment Associate

Key Responsibilities
• Daily accuracy and oversight of inventory management system including weekly and
month end inventory counts.
• Creation of all Purchase Orders and updating of Requisitions to the field.
• Design/manage/adapt delivery routes.
• Labor cost, schedule generation, payroll approval.
• Work with EPC to place daily/weekly orders and specialty orders.
• Supervise/receive all deliveries at the PK.
• Manage a diverse team of delivery drivers & fulfillment associates.
• Responsible for the end-to-end employee life cycle of Delivery Driver and Fulfillment
Associate team members. This includes support of hiring process, development,
scheduling, performance management and engagement of our team members.
• Meet or exceed food safety, sanitation, quality, delivery and particularly food and
beverage health code compliance.
• Create a work environment that makes REEF a great place to belong.
• Oversee all vehicle maintenance needs.
• Ensure the safety of all operations, particularly food and beverage health code
compliance.

The ideal candidate for this role will be someone who:
• Can interpret direction in a way that is relevant to the production kitchen.
• Has a background managing fast-paced teams, especially in the hospitality or food
and beverage business.
• Can troubleshoot local challenges with creative problem solving, ensuring business
operations continue despite unexpected challenges.
• Executes the business in accordance with budgets, schedules, work plans, and
performance requirements.
• Frequently interacts with key internal stakeholders.
• Exercises supervision in terms of costs, methods, and staffing.
• Ability to deal with ambiguity and demonstrate high level of ownership and
accountability.

Background/Experience
• Operational experience preferably at hospitality, food and beverage.
• Has strong background in inventory management, purchasing/receiving, logistics
coordination.
• Excellent understanding of various ingredients, equipment and procedures to lead a
production kitchen team.
• Strong organization and communication skills; experience managing people,
scheduling, payroll and working collaboratively across multiple levels, and functions.
Style/Culture
• A team player with high EQ and collaborative approach to leadership.
• Tolerance for uncertainty and a rapidly changing environment.
• High intensity execution mindset, able to operate at pace.
• Gravitas and presence, capable of leading a diverse team.
• Need to be a believer, devoted to the mission and excited about the company’s
potential.
• Embody and lead using the REEF core values: ability to show up, be bold, show grit,
be curious and be true.

What We’ll Provide
(Full-Time Employee Only)
Medical, Dental, Vision, Life and Disability, RRSP, Paid Time Off (PTO)

PHYSICAL DEMANDS
• While performing the duties of this job, the incumbent is regularly required to use
hands and fingers to handle or feel.
• Incumbent is occasionally required to taste or smell.
• Push, pull, and lift up to 50lbs on a weekly basis.
• Be able to reach, bend, stoop and work in a standing position for a long period of
time.

WORKING CONDITIONS
• Must be comfortable working in a shared space, with constant noise, without the use
of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high
degree of optimism, professionalism & collaboration.
• Schedules may vary from week to week based on business demands in excess of 40
hours with or without notice including weekends, nights, holidays.

REEF Technology is an equal opportunity employer, and we value diversity at our company.

REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender
identity, gender expression, sexual orientation, age, marital status, veteran status, or disability
status. REEF complies with all applicable equal employment opportunity legislation in each
jurisdiction in which it operates.

Fulfillment Coordinators are expected to work the peak business shifts each week

Ready to apply?

Not You?

Thank you