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Safety Ambassador

  • 18135
  • Wilmington, North Carolina, United States
  • Parking Team
  • Regular Hourly Employee

Safety Ambassador

Location: Wilmington, NC

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 5,000 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way. 

What You’ll Do

  • Provide visible presence, while wearing the authorized uniform with the primary emphasis to deter unwanted behavior. 
  • Provide hospitality services by interacting with pedestrians in a polite and professional manner, offering assistance and information. 
  • Be aware of all applicable departmental instructions, procedures, and policies that affect the proper performance of duty. 
  • Assist safety personnel in handling serious incidents. 
  • Each day the Ambassadors is to patrol and present a list of potential problems Ambassadors should be on the lookout for. 
  • Safety Ambassadors must be familiar with policies, procedures and job duties. 
  • Act as a roving patrol, particularly in places or areas frequented by large numbers of personnel or trouble spots. Establish priorities of safety patrols. 
  • Provide support in emergency and evacuation services by guiding people to take certain routes to ensure their safety. 
  • Guide safety staff to act appropriately during emergency situations. 
  • Ensure effective maintenance and control of safety equipment and keys. 
  • Respond to requests of removing vagrants from property and ensure that any suspicious activity is investigated immediately. 
  • Identify, report and correct conditions that adversely impact the client’s site and those that work, live and visit the site. 
  • Record the time, location and nature of activities that are unusual, suspicious or illegal and report to the supervisor. 
  • Ensure equipment has been inspected and required checklists. 

What We Want From You:

  • High School Diploma or GED 
  • State Licensing requirements 
  • Two years Public Safety, Safety Ambassador, and or Security Officer experience 
  • Attention to detail and the ability to multitask 
  • State Issued License as Security Officer (where applicable) or meet qualifications to complete state required Security Officer Affidavit/Registration
  • Valid state identification 
  • Valid state driver's license, if required to operate company

What We’ll Provide




Life and Disability


Paid Time Off (PTO)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Work outdoors and effectively carry out duties in extreme heat or cold conditions with variations in weather. 
  • Sit, stand, and walk for extended period of time and walk several miles during a shift, usually eight hours. 
  • See at near and far distances; corrective lenses acceptable 
  • Read, write, speak and understand the English language 


  • Work is performed outdoors for extended periods of time including up to the entire duration of shift.
  • Employees are subject to environmental conditions including extreme heat and cold weather.
  • Protection from weather conditions may be provided, but not necessarily from temperature changes.


REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. 





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