Salesforce Admin​

  • 1725 I Street Northwest, Northwest Washington, Washington, District of Columbia, United States, 20006
  • Commercial, Growth and Business Development
  • Full-Time

Job Title Saleforce Admin
Location: [Istanbul, Turkey] 

Who You’ll Work For

REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.

What you will do

  • Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
  • Help translate business requirements into technical solutions​
  • Implementation of data quality governance across the entire customer journey​
  • Monitor data for completeness and suggest changes to business owners.​
  • Serve as liaison for support between business and tech support teams.​
  • Understand business needs to suggest and implement changes to Salesforce to increase data quality, efficiency and user adoption.​
  • Provide end-user support (including report and view creation, process building, and workflows).​
  • Actively participate on gap analysis between business requirements and Salesforce capabilities to determine and prioritize new features and changes.​
  • Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).​
  • Build, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and dashboards within Salesforce.​
  • Troubleshoot issues with order processing and work with both internal and external teams to troubleshoot.​
  • Assist customers with their inquiries while reviewing Salesforce to further assist.​
  • Input sales and customer information in Salesforce.com​
  • Process data entry and make notes in internal system.​
  • Create and update job aids as needed.​

Qualifications What we are looking for ​

  • A bachelor's degree in computer science would be advantageous​
  • Salesforce Admin I Certification preferred​
  • 1-2 years of experience as a Salesforce administrator in a similar environment. ​
  • High proficiency with Excel, SQL databases, and basic query writing​
  • Extensive experience in the administration and maintenance of Salesforce systems. ​
  • Experience in performing Salesforce upgrades and ensuring successful integration. ​
  • Exceptional ability to create and maintain Salesforce databases.​
  • In-depth knowledge of Salesforce products and their functionalities.​
  • Proficiency in creating Salesforce profiles, allocating roles, and managing access.​
  • Knowledge of importing sales data and generating Salesforce reports.​
  • Ability to provide end-user support​
  • Comfortable creating custom objects, custom fields, formula fields, validation rules, custom list views and other content of intermediate complexity​
  • Strong data management abilities with a solid understanding of de-duping, bulk data updating, loading and exporting and the best tools to use such as Data Loader, Data Import Wizard, Data Export Wizard, and Workbench​

What We’ll Provide

(Full-Time Employee Only)
Medical
Dental
Vision

PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.

WORKING CONDITIONS:
Work is performed indoors for extended periods of time including up to the entire duration of shift.

 

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or