Salesforce Analyst

  • İstanbul, Turkey
  • Analytics
  • Full-Time

Job Title: Salesforce Analyst
Location: [Istanbul,Turkey] 

Who You’ll Work For

REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.

What you will do:​

  • Help mapping sales process for different business units​
  • Help establishing the sales pipeline governance and guideline for new businesses​
  • Monitor data for completeness and suggest changes to business owners. ​
  • Promote Salesforce and pipeline management best practices.​
  • Promote, increase and monitor user adoption and ensure user satisfaction​
  • Prepare and deliver training for end users.​
  • Serve as liaison for support between business and tech support teams.​
  • Understand business needs to suggest and implement changes to Salesforce to increase data quality, efficiency and user adoption. ​
  • Provide end-user support (including report and view creation, process building, and workflows).​
  • Actively participate on gap analysis between business requirements and Salesforce capabilities to determine and prioritize new features and changes.​
  • Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).​
  • Design, document, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce.​
  • Review changes in upcoming releases of Salesforce; provide recommendations and documentation regarding new features to implement and defer to enhance efficiency and productivity.​
  • Coordinate evaluate and scope new development requirement.​

​Qualifications What we are looking for ​

  • Bachelor’s degree required, preferably in Technology​
  • 1-2 years of Salesforce administration or related experience.​
  • Experience managing marketing campaigns and leads management (mass import, deduplication, assignment, etc.) (preferred)​
  • High proficiency using Excel ​
  • Salesforce experience with Cloud Experience ​
  • Proven ability to implement new processes and facilitate user adoption.​
  • Strong understanding of the Lightning platform, field data types, and object relationships​
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards​
  • Affinity for a hyper-growth business​
  • A demonstrated ability to understand and articulate complex Salesforce concepts​
  • Creative and analytical thinker with strong problem-solving skills, and a bias for action​
  • Must demonstrate exceptional verbal and written communication skills​
  • Exceptional time management skills and the ability to balance multiple projects and competing priorities​
  • Ability to work on a fast-paced environment with minimal supervision.

What We’ll Provide

(Full-Time Employee Only)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.