Shift Lead

  • Birmingham, Alabama, United States
  • Parking Field
  • Hourly- Full-Time

Who We Are

REEF's mission is to connect the world to your block.

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You'll Do

The Parking Lead ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client's expectations. In close relation with the Parking Director who’s responsible for all aspects of operating the parking facility including staff management, revenue control, safety, and client relations.

PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):
Responsible for the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
Manage ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
Immediately respond to reports of accidents, incidents or safety concerns.
Communicate professionally at all times with guests, client, and teammates.

What We Want From You:

At least 18 years of age
Excellent written and oral communication skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Experience in revenue collection
Previous supervisory experience

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Occasionally move around the property by walking for extended periods of
Frequently operate small office equipment such as cash register, calculator, copier/printer
Will remain in seated position for extended periods of

WORKING CONDITIONS:
Work is performed in indoor as well as outdoor environments.
Employees are subject to environmental conditions including extreme heat and cold weather.
Protection from weather conditions may be provided, but not necessarily from temperature changes.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.