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Shuttle Operations Manager

  • 16169
  • Baltimore, Maryland, United States
  • Parking Management
  • Regular Salary Employee


Who You’ll Work For

REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.

What You’ll Do

We are currently recruiting for an Operations Manager for our small Shuttle Bus Operations at BWI Airport. Reporting to General Manager of Operations, Transportation and Client Relationships and you will be the key resource for the location to manage current shuttle operations. You will work side by side with local operations personnel and vendors to maintain optimum performance of transportation services while being the conduit between the company, our client and our customers. If you have what it takes to lead a diverse staff and represent our business as a leader in shuttle operations we have an Operations Manager role just for you!

What We Want From You:

***Five years or more of experience working within CDL operations at a Supervisory level or higher is preferred.

• A valid CDL with passenger endorsement and airbrake certification is required
• A college degree in business management or a related field is preferred.
• Demonstrated strong organizational and communication skills, both verbal and written.
• Positive, solutions-oriented individual preferred with a track record for meeting compliance standards, timelines and building and working within teams to drive results.
• Ability to interpret and make application of policies and relative to transportation and ensure system-wide compliance.
• Strong interpersonal and relationship building skills.
• Strong computer skills, specifically familiar with MS Outlook, Teams, Share Point and Power Point.
• Must be able to provide 24/7 support to the location via phone, email or physical presence as needed.

What We Will Provide:

$60,000 based on experience plus a comprehensive benefits package.
Paid Vacation
Paid Personal Days
Sick Leave
Medical and Dental
401K eligible

If you describe yourself as a dependable, dedicated, enthusiastic, customer service minded individual, with a positive attitude and willingness to lead and make significant contributions to the success of our company, we invite you to apply for this rewarding opportunity.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Occasionally move around the property by walking for extended periods of
  • Frequently operate small office equipment such as cash register, calculator, copier/printer
  • Will remain in seated position for extended periods of time


  • Work is performed in indoor as well as outdoor environments.
  • Employees are subject to environmental conditions including extreme heat and cold weather.
  • Protection from weather conditions may be provided, but not necessarily from temperature changes. 

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.


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