Shuttle Service Guest Ambassador

  • Lexington, Kentucky, United States
  • Parking Field
  • Hourly Part-Time

Shuttle Service Guest Ambassador

Location: Lexington, KY 

Who You’ll Work For?

REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.

What You’ll Do

Provide directional and care assistance when needed
Assist with wheel chair tie down
Provide wheel chairs as needed
Monitor pedestrian traffic around the shuttles
Assist the shuttles with vehicular traffic monitoring
Walk shuttles frequently and check for forgotten personal items and discarded trash
Complete incident reports
Attend and participate in staff meetings
Use the 10/5 rule at all times

PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):

Employee must be able to perform essential functions of the position with or without reasonable accommodations.

  • 2 Years of professional driving experience is required, preferably in a transit-oriented environment
  • 2 Years of experience in a customer service role where direct contact with customer is required.
  • Assist in the loading and unloading of luggage and other items transported by the guests; as requested.
  • Pre-trip knowledge and completion at the start and end of the shift or as needed

What We Want From You:

  • High School Diploma/GED
  • Great Customer service 
  • Standing for long hours 

PHYSICAL DEMANDS:

  • Comfortable working in elements
  • Ability to sit comfortably for up to 8 hours
  • Must be able to sit, stand, reach, bend
  • Walk up/downstairs on the shuttle
  • Operate vehicles requiring normal coordination, including eye-hand, hand-foot
  • Occasionally lift and carry items, up to 50 lbs.

WORKING CONDITIONS:

  • Work is performed outdoors for extended periods of time including up to the entire duration of shift.
  • Employees are subject to environmental conditions including extreme heat and cold weather.
  • Protection from weather conditions may be provided, but not necessarily from temperature changes.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.