Site Supervisor

  • Toronto, Ontario, Canada
  • Parking Field
  • Canadian-Hourly- Full Time

Site Supervisor

Toronto, ON

REEF is currently looking for a Site Supervisor to work at our DOWNTOWN TORONTO location.

Position:   Site Supervisor

Location:    Lot 430 - 66 Wellington Street (TD Centre)

Start Date: October 12TH, 2021

Shift:     Shifts Vary – up to 40 hours.

**Changes may be made to this schedule are subject to operational requirements.

Who You’ll Work For

REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that’s over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we’re making the place you live, the place you love to be.

What You’ll Do:

Key Responsibilities

  • Provide positive customer service experiences for all Impark customers and clients
  • Ensure location is operated and maintained to Impark’s company standards
  • Assist customers with meters
  • Direct customers into parking facilities
  • Process refunds
  • Provide information to customers on long term parking options
  • Process cash transactions and deposits
  • Daily site inspections and equipment checks
  • Maintenance of site system software
  • Correspondence and communication with all company departments as needed.
  • Reporting and requesting of equipment servicing/repairs
  • Manage site staff
  • Other duties as assigned by manager
  • Wear assigned uniform
  • Ability to work independently and in a team environment
  • Must be mobile and able to cover the entire site
  • Must be able to work outdoors through inclement conditions

Staff Supervision

  • Coordination of staffing for attended site based on regular manpower requirements and site activity.
  • Staff disciplinary action when required, including issuing of written warnings. Subsequent monitoring and follow up action, and participation in grievance/dismissal proceedings.
  • Monitoring of personnel to ensure compliance with company uniform and service standards.
  • Completion of paperwork related to staff hiring, transfer, termination, and hours worked.

Lot Maintenance/Set-Up

  • Regular review of the lot’s physical condition including signage, surface, lighting, automated equipment, etc.
  • Initiation of work orders dealing with any necessary maintenance repairs or improvements ensuring that necessary coding information is provided for accounting purposes and capital expenditure items are approved as needed.
  • Liaison with contractors, maintenance department, equipment suppliers, and Landlord/Property Manager
  • Ensure that all accounting and contract information is distributed to ensure appropriate internal set up of site.

What We Want From You:

  • Excellent verbal and written communication skills.
  • Customer service oriented.
  • Pleasant and energetic personality.
  • Excellent working knowledge of Microsoft Office
  • Hands on working knowledge of parking equipment and related software.
  • Ability to multi-task.
  • Able to work and thrive in a fast paced environment.
  • Ability to prioritize tasks in an ever changing environment.

PHYSICAL DEMANDS:

  • Work is performed indoors, including walking, sitting and standing for an extended period of time including up to the entire duration of the shift.

WORKING CONDITIONS:

  • Work is performed indoors or outdoors for extended periods of time including up to the entire duration of shift

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.