Supervisor of Bus Operations-CDL Required

  • Baltimore, Maryland, United States
  • Parking Field
  • Hourly Full-Time

Supervisor of Bus Operations
Location: Baltimore, MD

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You’ll Do

Job Responsibilities:

  • Provides oversight, coaching and counseling to Bus Operators, Dispatchers and Customer Service Reps.
  • Monitors availability of vehicles and manpower for the operations on a daily basis.
  • Reviews staff schedules and daily manifests for efficiency and operational performance.
  • Creates reports and compiles all necessary documentation both current and historical relating to operational issues.
  • Enforce the procedures and policies delineated in the Employee Handbook and local division procedures.
  • Respond to client requests and research customer complaints.
  • Interface with other Division personnel such as the maintenance department to ensure the achievement of Division goals.
  • May need to fill in when there are departmental staffing shortages
  • All others duties as assigned.

Job Requirements:

  • Must have a minimum of two (2) years’ experience in recent and relevant supervisory position.
  • The ideal candidate would have experience in transportation; specifically as it relates to passenger movement using a transit bus, shuttle bus or similar vehicle.
  • Must possess a valid Commercial Drivers License (CDL) with Passenger Endorsements.
  • Must be able to demonstrate leadership ability and proficiency.
  • The qualified candidate must be able to work independently and have strong written and verbal skills.
  • Familiar with having to fulfill contractual obligations is a must to perform this job correctly

What We’ll Provide

(Full-Time Employee Only)
Medical
Dental
Vision

Life and Disability
401K
Paid Time Off (PTO)

PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.

WORKING CONDITIONS:
Work is performed indoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.