Thermal Screening Supervisor - Memorial Hermann Southwest

  • Houston, Texas, United States
  • Parking Field
  • Hourly- Part-Time

Who You’ll Work For?

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You’ll Do

Serving as the Thermal Screening Supervisor at Memorial Hermann Sugar Land, the Supervisor is a dedicated and detail-oriented, hardworking leader with excellent customer service and problem-solving skills, as well as the ability to coach and lead with aspirational technique.  Leadership experience in high-traffic environment would be a plus but is not required.

PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):

Employee must be able to perform essential functions of the position with or without reasonable accommodations.

  • Under the direction of the Operations Manager, the Thermal Screening Supervisor will oversee the following:
  • Supervising the daily operational activities of the screening operation and its employees
  • Ensuring the service and hospitality standards are constantly met despite many regular challenges
  • Preparing and generating timesheets, and covering breaks for employees
  • Keeping track of the overall appearance of the equipment and ensure equipment is up to company and client standards.
  • Help the Operations Manager keep a pro-active list of scenarios, completed tasks, anticipated challenges, etc. for weekly client meetings.
  • Engaging patients, employees, and guests in a friendly and polite manner to ensure safety and constant flow of traffic
  • Investigating and resolving problems, internally and externally, relating to the screening area or screening operation, in coordination with Memorial Hermann Management when Operations Manager is not on duty.
  • Contributing to quality improvement ideas both on a practical, small scale, and at a big picture.
  • Assist with scheduling, payroll, competency forms, help fill in shifts when needed and any other duties Manager assigns.
  • Conducting periodic station checks randomly and to provide necessary documents. (Audits)
  • Update Service Policies as per location and ensure that new hires have received and signed
  • Available weekends and major holidays when hospital is open.  Open to working doubles when needed.
  • What We Want From You:

    • At least 18 years of age
    • Excellent customer service and communication skills
    • Ability to verbally communicate with guests and staff
    • Previous supervisor experience preferred

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions:

    • Standing for extended period of time, up to entire duration of shift
    • Frequently operate small office equipment such as a computer, tablet, copier/printer, and telephone.

    WORKING CONDITIONS:

    • Work is performed indoors for extended periods of time including up to the entire duration of shift.
    • Personal Protective Equipment is provided and required

    REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.