Traffic Director

  • San Francisco, California, United States
  • Parking Field
  • Hourly- Part-Time

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way. 

What You’ll Do

You’ll demonstrate your mastery of customer service while serving as a face for REEF Technology's global-facing brand. No need to be stuck in an office -- you'll be too busy putting a smile on customer's faces at almost everyone's favorite places. If you're up for the challenge and ready for fast-paced fun, we've got a Traffic Director position just for you. 

Drive Customer Success  

  • Drive customer success by answering questions, providing directions, disseminating map information, and creating and maintaining communication via social media and an internal digital platform 
  • Act as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations  
  • Project-manage critical events and meetings by crafting agenda communication, preparing meeting materials and/or presentations, scheduling conference spaces, and coordinating IT and catering resources  

Encourage Safety, Prevent Congestion  

  • Perform vehicle counts, when required, to ensure garage does not over fill available spaces 
  • Control traffic at entrances and exits, as needed; provide assistance to customers who have forgotten where they parked their vehicle
  • Perform vehicle counts, when required, to ensure garage does not over fill available spaces
  • Act as traffic controller to direct incoming guests to available parking spaces

Support Safety Concerns  

  • Immediately report any accidents, incidents, or safety concerns to operations manager or shift lead  
  • Assist in the maintenance and repair of parking equipment, as directed by the operations manager 

 
What We Want From You:  

  • At least 18 years of age  
  • General maintenance/custodial experience  
  • Excellent customer service and communication skills  
  • Ability to learn quickly and use sound decision making to thrive in fast-paced environments  

What We’ll Provide

(Full-Time Employee Only)

Medical

Dental

Vision

Life and Disability

401K

Paid Time Off (PTO)

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Be able to stand for extended periods of time 
  • Frequently operate small office equipment such as computer, calculator, copier/printer 

WORKING CONDITIONS: 
Work is performed outdoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.