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Valet attendant - FedEx Forum

  • 18002
  • Memphis, Tennessee, United States
  • Parking Team
  • Regular Hourly Employee

Valet Attendant - FedExForum
Location: [Memphis, TN] 

The Valet Parking Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations.

Who You’ll Work For

REEF’s mission is to connect the world to your block. 

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.


 

What You’ll Do

The Valet Parking Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations. The Valet Attendant is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

 

RINCIPAL DUTIES (ESSENTIAL FUNCTIONS):

Employee must be able to perform essential functions of the position with or without reasonable accommodations.

  • Meet and greet all guests upon arrival; open guest vehicle doors in a friendly manner. 
  • Retrieve keys from guest; issue ticket to guest or enter customer information using electronic device.
  • Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.
  • Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle.
  • Quickly retrieve vehicles for waiting guests; assist guests with loading personal items when necessary.
  • Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
  • Immediately report any incidents or claims to Operations Manager or Shift Lead.
  • Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
  • Communicate professionally at all times with guests, client, and teammates

 

What We Want From You:

  • At least 18 years of age
  • Valid Driver's License
  • Ability to operate manual transmission vehicles (stick shift)
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Previous valet experience, preferred

What We’ll Provide

(Full-Time Employee Only)
Medical
Dental
Vision

Life and Disability
401K
Paid Time Off (PTO)

*Do not alter this section; only add additional perks under Paid Time Off (PTO)

 

PHYSICAL DEMANDS:

  • Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
  • Greet and welcome guest to the establishment and offer professional valet services
  • Accommodate guests by opening doors and assisting with luggage or other heavy items
  • Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot
  • Collect and accurately label keys belonging to guests to ensure their proper return
  • Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws
  • Operate vehicles safely and responsibility

WORKING CONDITIONS:

  • Work is performed indoors on the loading dock.
  • Employees are subject to environmental conditions including extreme heat and cold weather.
  • Protection from weather conditions may be provided, but not necessarily from temperature changes.

 

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. [The EEO statement is required for all job postings]

 

 

 

 

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